2020 PFAC Members

We are very excited to introduce our current PFAC (Patient and Family Advisory Council) members! We had our first meeting this Tuesday and they had some really valuable input to share with us. Their mission is to represent the community in an effort to help us make improvements to your healthcare experience at McCook Clinic. To learn more about this program click here: CPC+

covid-19 precautions

at McCook Clinic As of 7/30/2020

Due to the ongoing COVID-19 situation, we have made some changes that we feel will best protect you, your loved ones and our staff.

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【1】If possible, please come alone to your appointment. If you must bring a guest, they will be screened at the front desk. Both you and your guest need to bring a mask to wear the entire time you are in the building.

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【2】If you are bringing a child in for a visit, only one parent/guardian is allowed to come with the child. No siblings will be allowed at this time.

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【3】Anyone entering the building will be screened with a temperature check and a series of questions.

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【4】All patients are required to wear a mask at this time and must bring their own. This excludes children under 2 and select individuals with health problems preventing mask wearing.

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We appreciate your understanding and patience at this time as we are doing everything we can to make sure we are able to continue to provide you with the best healthcare possible.

Telehealth now available

Because of the current COVID-19 concerns, we are now offering telehealth to better serve YOU!"

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𝟭: For a telehealth visit you must have a valid email address and a working smartphone or computer with voice and video capability (Internet Explorer will NOT work. You must use Google Chrome, Microsoft Edge, Safari or Firefox).

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𝟮: Call the clinic at (308) 344-4110 to see if a telehealth visit can meet your health care needs.

URAC Level 1 qualified

Some exciting news! SERPA-ACO (the Accountable Care Organization that McCook Clinic is a part of) has achieved 100% on the URAC Level 1 and is now URAC Level 1PCMH Qualified. 

We have worked very hard to implement process changes and steps to meet and exceed the criteria developed by URAC to become a qualified Patient Centered Medical Home and we are proud of this accomplishment. There is still a lot of work to do as we continue through this process, but we are definitely on the right track to continued improvement in the care and services we offer our patients. 

Dr. West wins 2019 Nebraska Family Physician of the Year

Dr. West accepted the 2019 Nebraska Family Physician of the Year Award on December 16, 2019 at the Nebraska State Capitol. The following was taken from the award presentation.

Dr. West was nominated for this honor by his friends and colleagues. They Family Physician of the Year Award is one of the highest honors presented by the Nebraska Academy of Family Physicians. It is presented annually to an individual who serves his or her community with compassionate, comprehensive and caring medical service, while being directly involved in activities which enhance the quality of life within their community. 

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Dr. West is a practicing Family Physician in McCook, Nebraska. He received his medical degree from the University of Nebraska College of Medicine and has been in practice for more than 25 years. Dr. West is an active member of the Nebraska Academy of Family Physicians, as well as many other organizations. His dedication to community health is evident through his work with the Community Hospital in McCook, Department of Corrections Work Ethic Camp, and Hillcrest Nursing Home. He is well regarded and respected by his patients, colleagues and community alike. Dr. West has been described as, "having a passion for Family Medicine that is clearly demonstrated by the time he devotes to listening, educating and treating his patients." As well as, "having an unbridled passion for the practice of Family Medicine and the Nebraska Academy of Family Physicians. He is an active advocate in promoting Family Medicine and firmly believes that there is no other specialty that is more important in keeping people health and well."